Research and development, design, production, installation, and service of charging stations

1. Technical expertise: 

We have a professional technical team with rich knowledge and experience in charging station technology. The technical support team is composed of professional engineers who can provide comprehensive technical support and solutions.

2. Response speed: 

Able to respond promptly to customer technical issues and needs. The technical support team has efficient communication and coordination skills, which can quickly solve customer problems and ensure the normal operation of the charging station.

3. Remote support:

The ability to provide remote technical support. Through remote monitoring and operation, the technical support team can monitor the operation status of the charging station in real time, diagnose and solve problems remotely, reduce fault handling time, and improve the availability of the charging station.

4. On site support:

The ability to provide on-site technical support. The technical support team can quickly respond to customer on-site service requests, dispatch engineers to the site for troubleshooting and maintenance, and ensure the normal operation of the charging station.

5. Training and knowledge sharing:

Provide opportunities for training and knowledge sharing. The technical support team can provide customers with training on the operation and maintenance of charging stations, helping them better use and manage charging station equipment.

6. Continuous improvement:

The ability to continuously innovate and improve technology. The technical support team will regularly upgrade and optimize charging station equipment, provide the latest technical solutions to meet the constantly changing needs of customers.